Refund Policy
Refund Policy – Abaqaloud
02/2026/Last Updated: 02
.At Abaqaloud LTD, customer satisfaction is our priority. We aim to provide a clear and fair refund policy to ensure a smooth and transparent shopping experience
1. After Shipping
2. Damaged or Defective Products
If you receive a product that is damaged, defective, or not usable, please contact us within 24 hours of delivery
:In this case, we will offer
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A replacement product, or
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A full refund, based on the customer’s preference
:To process the request, please provide
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Clear photos of the product
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Your order number
.Each request is reviewed by our support team to ensure fairness and accuracy
3. Items Not Eligible for Refund
:Refunds will not be issued for
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Products that have been used
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Products damaged due to misuse or improper handling
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Orders that were refused upon delivery without a valid reason and later requested for a refund
4. Contact Information
🔐 Additional Information
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This policy applies to orders delivered within Saudi Arabia only
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Refunds (if applicable) will be processed using the original payment method
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Abaqaloud LTD reserves the right to assess each case individually
